Effective Date: June 22, 2025
This Privacy Policy outlines how Lumira, a product of Qinghai Hongrui Interactive Entertainment Technology Co., Ltd. ("Lumira," "we," "us," "our") collects, uses, and safeguards your information when you use our mobile application available on Apple App Store and Google Play Store, and our website (www.lumira.skin) (collectively, the "Service").
We collect and process the following data:
This includes information you provide when signing up for Glow via Google or Apple, such as your name, email address, and any purchase information through the app stores.
We collect images of your face and skin that you upload to our app to provide skin analysis and routine recommendation services. This includes facial features, skin texture, and other visible characteristics necessary for our AI-powered skin analysis.
We gather data about your interactions with our app, including features used, time spent on the app, device information, IP address, and other related information.
The collected data is used for:
To analyze your skin using facial recognition technology, provide ratings, and recommend personalized skincare routines.
To enhance app functionality and user experience. Note that face data is not used for this purpose.
To send you important notices, updates, and promotional materials (you may opt-out of marketing communications).
To understand user behavior and improve our Service. Face data is not used for analytics.
To provide our services, we use advanced AI models hosted by trusted third-party providers. Your image and face data is securely transmitted to these services for processing. These third-party providers do not retain or use your data for any purpose other than to provide us with the AI-powered analysis required for our app's functionality.
We may share your personal information with:
We do not sell your personal information or images to third parties for marketing purposes.
We employ industry-standard security measures to protect your data and images during transmission, storage, and processing. This includes encryption of data in transit and at rest, secure access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We take additional measures to protect face data, including restricted access controls and regular audits of our face data processing systems.
Depending on your location, you may have the right to:
To exercise these rights, please contact us using the information provided below.
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us.
Your information may be transferred to and processed in countries other than your own. We will take appropriate measures to protect your personal information in accordance with this Privacy Policy.
We may modify this Privacy Policy periodically. Changes will be posted on our website and within the app with the revised effective date. We encourage you to review this Privacy Policy periodically.
For any inquiries regarding this Privacy Policy, our data practices, or to exercise your data rights, please contact us at ailumira2025@gmail.com.
Our app collects facial images that you voluntarily upload for the purpose of skin analysis.
The collected face data is used solely for:
Face data is processed using AI models hosted by trusted third-party providers. These providers do not retain or use your data for any purpose other than to provide us with the AI-powered analysis required for our app's functionality.
Face data is stored securely on our servers and those of our trusted service providers, using industry-standard encryption and security measures.
We retain face data for as long as you maintain an active account with us, or as necessary to provide you with our services. You can request deletion of your face data at any time by contacting us at ailumira2025@gmail.com.
You have the right to access, correct, or delete your face data at any time. To exercise these rights, please contact us using the information provided in Section 10.
• Email: ailumira2025@gmail.com