Terms of Service

Last Updated: June 22, 2025

Welcome to the website, applications, products, and services (collectively, the "Service") provided by Lumira. Lumira is a product of Qinghai Hongrui Interactive Entertainment Technology Co., Ltd. (hereinafter referred to as "we," "us," "our"). These Terms of Service (hereinafter referred to as "Terms") constitute a legally binding agreement between you and us. Please read these Terms carefully before using the Service. By accessing or using our Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.

1. Description of Service

Our Service includes but is not limited to providing skin analysis tools, personalized skincare advice, product recommendations, related content, and features. We reserve the right to modify, update, or terminate any part of the Service at any time without prior notice. We may provide different Service features to different users, which shall be subject to what you actually use.

2. Eligibility and Account

  • You represent and warrant that when using our Service, you have reached the legal age of majority (usually 18 years old, or the legal age in your region), or have obtained permission from your parent/guardian and can accept these Terms on their behalf.
  • To use some Services, you may need to create an account. You agree to provide accurate, complete, and up-to-date information and are responsible for maintaining the accuracy of your account information.
  • You are responsible for your account password and all activities conducted through your account. If you discover any unauthorized use of your account, please notify us immediately.
  • We reserve the right to refuse to create an account, suspend or terminate an account under reasonable circumstances, including but not limited to your violation of these Terms.

3. Rules for Using the Service

You agree to abide by the following provisions when using the Service:

  • Use the Service only for legal purposes and comply with all applicable laws, regulations, and policies.
  • Do not use the Service for any illegal, harmful, fraudulent, harassing, or other improper activities that infringe upon the rights of others (including intellectual property rights, privacy rights, etc.).
  • Do not access or attempt to access any part of the Service, servers, or related systems without authorization.
  • Do not interfere with or disrupt the normal operation of the Service, including but not limited to spreading viruses, malicious codes, or excessively occupying Service resources.
  • Do not copy, modify, distribute, sell, lease any part of the Service, or create derivative works based on the Service, unless you have obtained our explicit written permission.
  • Do not collect or store personal information of other users, or send spam, advertisements, etc. to other users without permission.
  • Do not use the information provided by the Service (such as skin analysis results) as a substitute for professional medical advice. For skin health-related issues, you should consult a professional doctor.

4. Paid Services (if applicable)

  • Some Services may require payment ("Paid Services"). Information such as the price and billing cycle of Paid Services will be clearly displayed when you make a purchase.
  • You agree to pay fees in accordance with the displayed prices and terms. We may collect fees through third-party payment processors, and in such cases, you must also comply with the terms of the third party.
  • Unless otherwise specified, Paid Services usually automatically renew. You can cancel automatic renewal in your account settings, but please note that paid fees are generally non-refundable (unless required by applicable laws or otherwise specified by us).
  • We reserve the right to adjust the price of Paid Services. If there is any change, we will notify you in advance, and the change will take effect in the next billing cycle. If you do not agree to the price change, you can cancel the Service before the change takes effect.

5. Intellectual Property

  • The Service and all contents contained therein (including but not limited to text, images, videos, audio, software, algorithms, trademarks, logos, etc.) are owned by us or our licensors and are protected by intellectual property laws.
  • We grant you a limited, non-exclusive, and non-transferable license to use the Service and related contents solely for personal, non-commercial purposes. All rights not explicitly granted in these Terms belong to us.
  • You shall not infringe upon the intellectual property rights of us or third parties. If you do so, you shall bear corresponding legal responsibilities.

6. User Content

  • You own the ownership of any content you submit, upload, or publish through the Service (such as photos, feedback, comments, etc., collectively referred to as "User Content"), but you hereby grant us a global, non-exclusive, royalty-free license to use, copy, modify, display, and distribute such User Content for the purposes of providing, promoting, and improving the Service. This license remains valid after you stop using the Service unless you request us to delete the relevant content.
  • You warrant that you have legal rights to the User Content, and the User Content does not infringe upon any third-party rights or violate laws or these Terms.
  • We are not responsible for the accuracy, legality, or appropriateness of User Content and reserve the right to review, delete, or refuse to publish any User Content without notice.

7. Disclaimer

  • The Service is provided "as is" and "as available". We make no express or implied warranties regarding the availability, accuracy, completeness, or reliability of the Service, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
  • We do not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components.
  • Skin analysis results and skincare advice are based solely on algorithms and the information you provide, for reference only, and do not constitute medical diagnosis or advice, and cannot replace professional medical services. We shall not be liable for any consequences resulting from reliance on such information.
  • You use the Service at your own risk. We shall not be liable for any direct or indirect losses caused by the use or inability to use the Service, unless otherwise specified by law.

8. Limitation of Liability

To the maximum extent permitted by law, we and our affiliates, directors, employees, agents, etc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including but not limited to loss of profits, data loss, business interruption, etc.) arising from the use or inability to use the Service, whether such damages are based on contract, tort (including negligence) or other legal theories, even if we have been informed of the possibility of such damages.

To the extent permitted by applicable law, our total liability to you shall not exceed the amount you actually paid for using our Paid Services in the past 12 months (or no more than $100 if there is no payment).

9. Third-Party Links and Services

The Service may contain links to third-party websites, products, or services, which are provided solely for your convenience. We are not responsible for the content, services, or privacy policies of third parties. The risk of accessing third-party links is borne by you. It is recommended that you review the terms and policies of third parties.

10. Modification of Terms

We may modify these Terms from time to time. The modified Terms will be posted on our Service and the "Last Updated Date" will be updated. The modified Terms will be binding on you after posting. If you continue to use the Service, it means you accept the modified Terms. We recommend that you review these Terms regularly.

11. Termination

  • You may stop using the Service and cancel your account at any time to terminate these Terms.
  • If you violate these Terms, we may suspend or terminate your access to the Service without notice and reserve the right to take further legal measures.
  • Termination of these Terms does not affect the rights and obligations arising before termination (including but not limited to intellectual property rights, disclaimers, limitation of liability and other clauses).

12. Governing Law and Dispute Resolution

  • These Terms shall be governed by the laws of [your region or the place where our company is registered], without regard to conflict of law principles.
  • Any dispute arising from these Terms or the Service shall first be resolved through friendly negotiation between the parties; if negotiation fails, it shall be submitted to [designated arbitration institution or court] for arbitration or litigation.

13. Miscellaneous

  • These Terms constitute the entire agreement between you and us regarding the Service, replacing all previous oral or written agreements.
  • If any part of these Terms is deemed invalid or unenforceable, it shall not affect the validity of other parts.
  • Our failure to exercise or delay in exercising any right under these Terms shall not constitute a waiver of such right.
  • The headings in these Terms are for convenience only and do not affect the interpretation of the Terms.

14. Contact Us

If you have any questions about these Terms, please contact us through the following methods:

• Email: ailumira2025@gmail.com